OPPOSITES ATTRACT: Steel and engineered wood, rustic and industrial design, shelving and cupboard—this ladder rack is full of contrasts and yet ultimately forms a perfect unit
5 STORAGE OPTIONS: 4 rustic brown shelves and a spacious cabinet—the calculation is simple: this ladder rack offers 5 different storage options for books, TV accessories, office supplies, or kitchen utensils
STABILITY IN LADDER SHAPE: We all know these wobbly wooden shelves that collapse in the slightest gust of wind. Thanks to the sturdy steel frame and the intelligent ladder shape, this bookcase always stands like a rock
BE CREATIVE: Whether you place this shelf in your bedroom, living room, office, or hallway, you can give free rein to your creativity and decorate it with picture frames, climbing plants, a chain of lights, or colourful decorations
STILL HAVE QUESTIONS? In this case, please contact our friendly customer service and treat your living room with this enchanting standing shelf from our ALINRU collection!
Q:All the shelves including the top of the cabinet looks a bit tilted. Is it supposed to be like that or am I missing something
A:Hi, from the pictures, the shelves appear tilted, but once you put it together, I can assure you they are not. The shelves and the cabinet are parallel with the floor. The only catch is, the back "legs" have adjustable screws in order to be able to level it properly (same principle as a washing machine, although on a washing machine you have 4 adjustable screws). Also, during the assembly process, at some point, everything might look, visually, offset, but don't worry, honestly, it's fine and as soon as you put all the screws in, everything sets in place as it should. Hope my answer helps.
Q:Would I be able to fit 3x box files in the cupboard at the bottom of this unit?
A:There is a shelf which is optional to fit, without this the cupboard is 19in wide, 13in tall and depth 11.5 in.
Q:what is the height of the cupboard area, the space beneath it and between each shelf above it?
A:The cupboard space has a shelf in it. So 7inches and 6 inches. The shelves above are 13inches and underneath cupboard is 7 inches
Q:Can the wood section of the unit be painted?
A:Anything can be painted these days just use a good quality wood paint
Q:How do I pay for my purchase?
A:Currently, we accept all major credit cards including Visa Credit, Mastercard, American Express, Maestro, Diners Club, and Discover. You can also opt for PayPal to pay for your order.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly.You can also contact our customer service via email to get one.
Q:Do you charge sales tax?
A:20% sales tax is already included in item price. Please contact us via email or call us at +44 203 290 3929 (Mo- Fr: 10:00-17:00) for additional questions or support.
Q:How do I track my order?
A:After you placed an order, you will receive email updates about your order. The “Order Confirmation” email confirms that we have received your order. The order number and product information will be included. The “Shipment Confirmation” email confirms that your order has shipped, and tracking information will be included. The arrival time of your items depends on the designated shipping method and your shipping location.
Shipping with the mainland UK.
In general, your order will be delivered by a third-party provider (e.g. DPD, DHL, UPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 7-20 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been dispatched, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
No delivery to Ireland, JE, GY, BT, IOM and ZE.
No delivery to PO Box and BFPO (British Forces post office) addresses.
You have the right to cancel the order within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us.
You will bear the direct cost of returning the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. We will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. For more details, please check our Return & Cancellation Policy.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.