EXCLUSIVE LUXURY FOR CATS: Your feline friends need a cozy home of their own to play, take a nap or jump around; this cat house is sure to be their dream-come-true
ALL-IN-ONE RELAXING SPOT: Double condos with roomy space inside and plush basket offer luxurious napping experience; top perches with raised edge allow your cat rest on its head while watching over the house
SISAL-COVERED SCRATCHING POSTS: Reinforced posts are wrapped with natural sisal rope all over the surface to allow nail scratching and promote exercising; this cat tree is the perfect spot for your cats to jump around
STABILITY IS ALWAYS PRIORITY: Constructed by CARB-certified natural particle boards and strengthened with battens at the bottom to ensure overall stability; anti-toppling fittings are included for double security
100% SATISFACTION GUARANTEED: FEANDREA provides customized and professional customer service before and after your purchase, we are happy to help anytime you need
Made from high quality particle boards and designed with various entertaining accessories, this FEANDREA cat tree is a perfect combination of good quality and multi-functionality.
With posts covered by natural sisal ropes, your restless cats will no longer claw at your furniture. Also, the hanging toys are sure to add so much more fun! The luxurious perches, cozy basket and roomy condos covered in soft plush offer sufficient space for your cats to lounge or take a nap.
This multi-tiered cat tree will be a wonderful home for your feline pals to relax and enjoy themselves!
Specifications:
- Color: Beige
- Material: Particle Board, Plush, Sisal Rope, Paper Tube
- Product size: 60 x 50 x 152 cm (W x D x H)
- Product weight: 21.3 kg
Package Contents:
-1 x Cat Tree
-1 x Instruction (EN, FR, ES, IT, DE)
FEANDREA Notes:
- Place the cat tree on a flat floor against the wall corner.
- Check the tightness of crews and retighten them regularly.
- Max. Load: 3 cats (each cat should not exceed 7 kg)
- If your cat starts to chew or eat the furry balls or elastic band, please remove the toys and keep them out of the reach of your cat.
Q:Is this only suitable for kittens or is it big enough for older cats ?
A:There is no problem for older cats as the perches and condos are large enough for them while it will be a little difficult for kittens to climb. But the kittens grow very quickly to enjoy this lovely tree. Please do not worry. Hope this helps.
Q:What size are the two perches?
A:The sizes of both the perches are 350 × 350 mm.
Q:what tools will be required for putting it together?
A:No additional tools are required as the cat tree comes with an Alan key and all the screws needed. Hope this helps.
Q:How do I pay for my purchase?
A:Currently, we accept all major credit cards including Visa Credit, Mastercard, American Express, Maestro, Diners Club, and Discover. You can also opt for PayPal to pay for your order.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly.You can also contact our customer service via email to get one.
Q:Do you charge sales tax?
A:20% sales tax is already included in item price. Please contact us via email or call us at +44 203 290 3929 (Mo- Fr: 10:00-17:00) for additional questions or support.
Q:How do I track my order?
A:After you placed an order, you will receive email updates about your order. The “Order Confirmation” email confirms that we have received your order. The order number and product information will be included. The “Shipment Confirmation” email confirms that your order has shipped, and tracking information will be included. The arrival time of your items depends on the designated shipping method and your shipping location.
Free standard shipping on ALL ORDERS shipped within the mainland UK.
In general, your order will be delivered by a third-party provider (e.g. DPD, DHL, UPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 7-20 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been dispatched, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
If you need an expedited shipment, please send an email to our customer service with details, or call us at +44 203 290 3929 (Mon-Fri 9:00AM-4:00PM). We will get back to you as soon as possible.
Notes:
No delivery to Ireland, JE, GY, BT, IOM and ZE.
No delivery to PO Box and BFPO (British Forces post office) addresses.
You have the right to cancel the order within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us.
You will bear the direct cost of returning the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. We will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. For more details, please check our Return & Cancellation Policy.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.
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