SHOW YOUR CLAWS! Your graceful friends are always taking great care of their fur and claws. Because of this, there is a round scratching board for cats high up on this scratching tree so your darling can let off some steam
A PLAYGROUND FOR TROUBLEMAKERS: The hammock, a cuddly basket lounger, wide platforms, a large cave, scratching board and little fur balls all provide an exuberant atmosphere on the cat tree and a lot of entertainment for energetic cats
NOW MORE STABLE: Whether a muscular Ragdoll cat or a large Savannah cat is prowling around in your home, this climbing tree offers extra stability thanks to anti-toppling devices, a base reinforced with wooden strips and robust sisal poles (diameter: 7.1 cm)
LOFTY HEIGHT RETREAT: Your cat can retreat to the cuddly upholstered viewing platform at a height of 145 cm if the hustle and bustle in your home becomes too much for her or if she wants to rest after a wild mouse hunt
100% SATISFACTION GUARANTEE: FEANDREA provides professional customer service before and after your purchase; don't wait any longer and enjoy it now!
The inventors of our new brand “FEANDREA” have a very special relationship with cats: two small, orphaned kittens, lovingly nursed back to health by one of the company’s employees, gave rise to the idea of developing animal-friendly furniture.
With this heart-warming story in mind, the designers of “FEANDREA” created cosy, functional and stylish pet furniture like the scratching tree shown above.
Climbing tree with numerous special features
In order to meet the special requirements of all cats, our cat tree has some special features. First, the stability has been improved. The base plate is strengthened by additional wood strips, the sisal poles have an extra-large diameter of 7.1 cm and the anti-toppling devices provide for better stability.
Specifications:
- Colour: Smoke Grey
- Material: High-quality Chipboard, Plush, Sisal, Reinforced Hardboard Roll
- Size: 90 x 55 x 145 cm (L x W x H)
- Weight: 16.4 kg
Package Contents:
- 1 x Cat Tree
- 1 x Instructions (EN, DE, FR, ES, IT)
FEANDREA Notes:
- Place the cat tree in a corner of the room and use on a level surface.
- Do not use the cat tree in a humid environment.
- Children are not allowed to climb or play on the cat tree.
- It is recommended to attach this product to the wall using the anti-toppling devices supplied.
- If your cat starts to chew or eat the furry balls or elastic band, please remove the toys and keep them out of the reach of your cat.
Q:Size of shipped package? Can take as checked luggage on airlines?
A:The size of the shipped package is 620 mm x 570 mm x 205 mm. The weight is 17.8 kg. For further questions, please feel free to contact us.
Q:How do I pay for my purchase?
A:We currently only accept Paypal payments. You can log in to your Paypal account to pay. Or Pay by credit card and debit card via Paypal Express Checkout. Creating an account is not required.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly.You can also contact our customer service via email to get one.
Q:Do you charge sales tax?
A:20% sales tax is already included in item price. Please contact us via email or call us at +44 203 290 3929 (Mo- Fr: 10:00-17:00) for additional questions or support.
Q:How do I track my order?
A:After you placed an order, you will receive email updates about your order. The “Order Confirmation” email confirms that we have received your order. The order number and product information will be included. The “Shipment Confirmation” email confirms that your order has shipped, and tracking information will be included. The arrival time of your items depends on the designated shipping method and your shipping location.
Shipping & Delivery:
UK
Free Standard Shipping on orders of £80 or more of eligible items within the mainland UK.
In general, your order will be delivered by a third-party provider (e.g. DPD, DHL, UPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 7-20 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been dispatched, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
If you need an expedited shipment, please send an email to our customer service with details, or call us at +44 203 290 3929 (Mo- Fr: 10:00-17:00). We will get back to you as soon as possible.
Notes:
No Delivery to Isle of Man, Guernsey, Jersey, the Shetland Islands.
No delivery to PO Box and BFPO (British Forces post office) addresses.
Return & Exchanges：
You have the right to cancel the order within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us.
You will bear the direct cost of returning the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. We will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. For more details, please check our Return & Cancellation Policy.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.
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